{"id":17332,"date":"2021-11-17T22:59:00","date_gmt":"2021-11-17T14:59:00","guid":{"rendered":"https:\/\/the-mspa.com\/support\/"},"modified":"2026-03-26T20:38:02","modified_gmt":"2026-03-26T12:38:02","slug":"support","status":"publish","type":"page","link":"https:\/\/the-mspa.com\/us\/support\/","title":{"rendered":"Support Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17332\" class=\"elementor elementor-17332 elementor-1174\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-2327b92 elementor-section-content-bottom elementor-section-full_width elementor-section-height-min-height elementor-section-items-bottom elementor-section-height-default\" data-eae-slider=\"74450\" data-id=\"2327b92\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76acad1\" data-eae-slider=\"31510\" data-id=\"76acad1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce316d2 elementor-widget elementor-widget-heading\" data-id=\"ce316d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Welcome to MSpa<\/br>\nGlobal Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad34b8c elementor-widget elementor-widget-text-editor\" data-id=\"ad34b8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Access everything you need, from MSPA manuals <br \/>to quick troubleshooting guides, all in one place<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-98dfc3d elementor-section-full_width elementor-section-height-min-height elementor-section-items-stretch elementor-section-height-default\" data-eae-slider=\"20408\" data-id=\"98dfc3d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4670e6e\" data-eae-slider=\"55363\" data-id=\"4670e6e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b3a4f3 elementor-widget elementor-widget-heading\" data-id=\"6b3a4f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">FIND A LOCAL<\/br>\nSERVICE PROVIDER<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b68266 elementor-widget elementor-widget-heading\" data-id=\"4b68266\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Need help from a local service team?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a979cfa elementor-align-right elementor-absolute elementor-widget elementor-widget-button\" data-id=\"a979cfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/support\/findaserviceprovider\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get Help<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-abe855a\" data-eae-slider=\"72102\" data-id=\"abe855a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-996ba93 elementor-widget elementor-widget-heading\" data-id=\"996ba93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">FREQUENTLY<\/br>\nASKED QUESTIONS<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-51e982d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"52072\" data-id=\"51e982d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7bf9053\" data-eae-slider=\"45730\" data-id=\"7bf9053\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-edb0588 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"edb0588\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/mspa\/faq-general\/\" id=\"details-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">General Inquiries<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dfeda0 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"6dfeda0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/mspa\/faq-outdoor\/\" id=\"details-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Setting up an MSpa<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc09854 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"dc09854\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/mspa\/faq-maintenance\/\" id=\"details-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Looking After an MSpa<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18ba3b3 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"18ba3b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/mspa\/faq-warranty\/\" id=\"details-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Support and Warranty<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-724ed17 elementor-align-right elementor-absolute elementor-widget elementor-widget-button\" data-id=\"724ed17\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/faq-general\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View All<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-839245a\" data-eae-slider=\"87234\" data-id=\"839245a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1505854 elementor-widget elementor-widget-heading\" data-id=\"1505854\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">QUICK START<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-89fc5be elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"81401\" data-id=\"89fc5be\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6663d3d\" data-eae-slider=\"99407\" data-id=\"6663d3d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af77d3e elementor-align-left elementor-widget elementor-widget-button\" data-id=\"af77d3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/owners-manual\/\" id=\"details-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">User Manuals<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f30fe6 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"5f30fe6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.youtube.com\/@MSpaHotTubGlobal\/playlists\" target=\"_blank\" id=\"details-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Setup Videos<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84cb6aa elementor-align-left elementor-widget elementor-widget-button\" data-id=\"84cb6aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/mspa\/app\/\" id=\"details-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">MSpa APP Setup Guide<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a367bbf elementor-align-left elementor-widget elementor-widget-button\" data-id=\"a367bbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/mspa\/my-mspa\/\" id=\"details-btn\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Register your Product<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1bc411 elementor-align-right elementor-absolute elementor-widget elementor-widget-button\" data-id=\"a1bc411\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/getting-started\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View All<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-1f755d7 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"62206\" data-id=\"1f755d7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d1c1369\" data-eae-slider=\"51961\" data-id=\"d1c1369\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b8817b elementor-widget elementor-widget-menu-anchor\" data-id=\"7b8817b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"knowledgebase\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-f3f89b9 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"47192\" data-id=\"f3f89b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-69ad79e\" data-eae-slider=\"15661\" data-id=\"69ad79e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f466def elementor-widget elementor-widget-heading\" data-id=\"f466def\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">TROUBLESHOOTING<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4d7eac8\" data-eae-slider=\"8515\" data-id=\"4d7eac8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b75b80 elementor-widget elementor-widget-crel-knowledge-base creative-addons crel-knowledge-base\" data-id=\"5b75b80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"crel-knowledge-base.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"epkb-modular-main-page-container\" role=\"main\" aria-labelledby=\"epkb-modular-main-page-container\" class=\"epkb-css-full-reset eckb_mp_active_theme_hello-elementor\">\t\t\t\r\n\t\t\t<div id=\"epkb-ml__row-1\" data-feature=\"categories_articles\" class=\"epkb-ml__row\">                \r\n\t\t<div id=\"epkb-ml__module-categories-articles\" class=\"epkb-ml__module \">  \r\n\t\t<div id=\"epkb-ml-basic-layout\" role=\"main\" aria-labelledby=\"epkb-ml-basic-layout\" class=\"epkb-layout-container epkb-css-full-reset epkb-basic-template\">\r\n\t\t\t<div id=\"epkb-content-container\">\r\n\t\t\t\t<div class=\"epkb-section-container\">\t\r\n\t\t<div class=\"epkb-four-col eckb-categories-list\" > \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_1\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"113\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Pump<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; min-height: 200px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"113\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1110\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/electrical-issue\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1110\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Electrical Issue<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1106\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/error-code\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1106\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Error Code<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1109\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/heating-issue\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1109\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Heating Issue<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1141\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/how-does-the-3-level-bubble-massage-work\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1141\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How does the 3-level bubble massage work?<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1145\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/how-does-the-timer-function-work\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1145\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How does the TIMER function work?<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1143\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/how-does-the-uvc-function-work\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1143\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >How does the UVC function work?<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1139\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/inflation-issue\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1139\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Inflation Issue<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1108\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/leaking-water\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1108\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Leaking Water<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1137\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/massage-bubble-not-working\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1137\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Massage Bubble Not Working<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1107\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/noisy-pump\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1107\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Noisy Pump<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 epkb-hide-elem\" data-kb-article-id=\"1111\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/not-filtering\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1111\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Not Filtering<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \t\t\t<button class=\"epkb-show-all-articles\" aria-expanded=\"false\" data-btn-id=\"113\">\r\n\t\t\t\t<span class=\"epkb-show-text\">\t\t\t\t\t\tView All ( 5 )\r\n\t\t\t\t<\/span>\r\n\t\t\t\t<span class=\"epkb-hide-text epkb-hide-elem\">Collapse Articles<\/span>\r\n\t\t\t<\/button>\t\t\t\t\t\r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_2\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"114\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Liner<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; min-height: 200px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"114\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1147\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/bulging-liner\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1147\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Bulging Liner<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1149\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/deflating-liner\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1149\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Deflating Liner<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1156\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/liner-discolouration\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1156\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Liner discolouration<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1153\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/liner-does-not-fit\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1153\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Liner does not fit<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1151\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/water-leaking-from-liner\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1151\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Water Leaking From Liner<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_3\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"111\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Top Cover<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; min-height: 200px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"111\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1166\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/clips-are-broken\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1166\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Clips Are Broken<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1160\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/mould-on-top-cover\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1160\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Mould on Top Cover<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1162\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/top-cover-does-not-fit\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1162\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Top cover does not fit<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1158\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/top-cover-flaking\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1158\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Top Cover Flaking<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1164\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/top-cover-seams-have-split\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1164\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Top Cover Seams Have Split<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_4\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"115\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >Bladder<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; min-height: 200px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"115\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1172\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/bladder-does-not-fit\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1172\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Bladder does not fit<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1170\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/bulging-bladder\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1170\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Bulging Bladder<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"1168\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/deflating-bladder\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"1168\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Deflating Bladder<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_5\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 4px; border-width: 0px; border-color: #F7F7F7; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"--section-head-bg: #FFFFFF; border-bottom-width: 5px; background-color: #FFFFFF; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-color: #edf2f6; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category--no_icons-cat-icon\" aria-expanded=\"false\"\r\n\t\t\t\t\t\t            data-kb-category-id=\"164\" data-kb-type=\"category\"  style=\"color: #40474f; text-align: start; justify-content: flex-start; padding-left: 10px;\"  role=\"region\">\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\"  style=\"color: #40474f;\" >MSpa App<\/h2>\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 0px; padding-top: 4px; padding-bottom: 4px; padding-left: 10px; padding-right: 10px; min-height: 200px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  style=\"padding-left: 10px;\"  data-list-id=\"164\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"11580\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/failure-to-pair-the-spa\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"11580\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Failure to pair the spa<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"11576\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/no-available-spa-detected\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"11576\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >No available spa detected<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"11582\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 8px; padding-top: 8px;\"  >   \r\n\t\t<a href=\"https:\/\/the-mspa.com\/troubleshooting\/using-a-fritzbox-router\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"11582\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #b3b3b3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Using a FRITZ!Box router<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \r\n\t\t<\/div>       \t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>   \r\n\t\t<\/div>    \t\t\t<\/div>  \t\t<\/div>   \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-3d714b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"21906\" data-id=\"3d714b8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7679b3f\" data-eae-slider=\"79701\" data-id=\"7679b3f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4148c60 elementor-widget elementor-widget-heading\" data-id=\"4148c60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">My MSpa<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4442e90 elementor-widget elementor-widget-text-editor\" data-id=\"4442e90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSign up and register your MSpa for instant access to how-to guides, user manuals and more. You can also receive tailored support information, direct to your inbox.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-f2ec0b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"12083\" data-id=\"f2ec0b2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f1c59a8\" data-eae-slider=\"43589\" data-id=\"f1c59a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c3f285 elementor-align-center elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"2c3f285\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/mspa\/my-mspa\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Sign Up<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-590e444\" data-eae-slider=\"93214\" data-id=\"590e444\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f70dc3 elementor-align-center elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"5f70dc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/mspa\/my-mspa\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Login<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Welcome to MSpa Global Support Access everything you need, from MSPA manuals to quick troubleshooting guides, all in one place GETTINGSTARTED User Manuals Setup Videos MSpa APP Setup Guide Register your Product View All FREQUENTLY ASKED QUESTIONS General Inquiries Setting up an MSpa Looking After an MSpa Support and Warranty View All FIND A LOCAL [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"folder":[110],"class_list":["post-17332","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/the-mspa.com\/us\/wp-json\/wp\/v2\/pages\/17332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/the-mspa.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/the-mspa.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/the-mspa.com\/us\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/the-mspa.com\/us\/wp-json\/wp\/v2\/comments?post=17332"}],"version-history":[{"count":19,"href":"https:\/\/the-mspa.com\/us\/wp-json\/wp\/v2\/pages\/17332\/revisions"}],"predecessor-version":[{"id":25460,"href":"https:\/\/the-mspa.com\/us\/wp-json\/wp\/v2\/pages\/17332\/revisions\/25460"}],"wp:attachment":[{"href":"https:\/\/the-mspa.com\/us\/wp-json\/wp\/v2\/media?parent=17332"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/the-mspa.com\/us\/wp-json\/wp\/v2\/folder?post=17332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}